Privacy Policy

Privacy Policy of BearBrass


This site is owned and operated by Red Rock Leisure Hotels Pty Ltd, BearBrass. In conducting our business and interacting with you we capture certain information about our customers and users. This privacy policy details what information we capture and how we use it.

What information do we collect?

We collect information from you when you register on our site, subscribe to our newsletter, fill out a form or make an enquiry or booking.
When booking or submitting a form on our site, as appropriate, you may be asked to enter your: name, date of birth/age, gender, e-mail address, and/or phone number.

Usage:

We may also track usage statistics of our website. This information is aggregated and not associated with individual users.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To send periodic emails

The email address you provide may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe options at the bottom of each email or alternatively you may email us at bb@bearbrass.com.au  

Do we use cookies?

We do not use cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on June 10th 2016.